PRIVACY POLICY

USEFUL INFORMATION
Our Commitment to Privacy

At The Lime Glo, we are dedicated to delivering high-quality services, and this policy details our continuing responsibilities regarding the management of your Personal Information. We adhere to the Australian Privacy Principles (APPs), which are outlined in the Privacy Act 1988 (Cth) (the Privacy Act). These principles dictate how we collect, utilize, share, safeguard, and dispose of your Personal Information. You can access a copy of the Australian Privacy Principles on The Office of the Australian Information Commissioner’s website at www.aoic.gov.au

 

WHAT IS PERSONAL INFORMATION AND WHY DO WE GATHER IT?
Personal Information refers to data or opinions that can distinguish an individual. The types of Personal Information we gather include names, addresses, email addresses, and phone numbers. We obtain this Personal Information through various channels, such as email, our website www.thelimeglo.com, and from other third parties. However, we do not guarantee the policies or links of these authorized third parties. The main reason we collect your Personal Information is to deliver our services, provide information to our clients, and conduct marketing activities. Additionally, it may be utilized for related secondary purposes where it is reasonable for you to expect such use or disclosure. If you wish to unsubscribe from our mailing or marketing lists, you can do so at any time by reaching out to us in writing. When we collect Personal Information, we will, whenever suitable and feasible, inform you about the reasons for gathering the information and how we intend to use it.

 

CONFIDENTIAL DATA
According to the Privacy Act, sensitive information encompasses details or opinions regarding various aspects such as an individual’s racial or ethnic background, political beliefs, affiliations with political organizations, religious or philosophical convictions, union or professional membership, criminal history, or health data. We will utilize sensitive information solely for the following purposes:
- The original purpose for which it was collected
- A secondary purpose that is closely linked to the primary purpose
- With your consent
- As mandated or permitted by law.

THIRD-PARTY PROVISION
We will primarily gather your Personal Information directly from you whenever it is reasonable and feasible. Nevertheless, there may be instances where we receive information from third parties. In those circumstances, we will take appropriate measures to ensure that you are informed about the data shared with us by those third parties.

 

DISCLOSURE PERSONAL DATA
Your Personal Information might be shared under several conditions, such as when you give your consent for its use or disclosure, or when it is mandated or permitted by law.

PROTECTION OF PERSONAL DATA
We ensure that your Personal Information is kept in a way that effectively safeguards it against misuse, loss, and unauthorized access, alteration, or sharing. Once your Personal Information is no longer necessary for the reason it was collected, we will take appropriate actions to either destroy it or permanently anonymize it. Nevertheless, much of the Personal Information will be preserved in client records, which we will maintain for a minimum duration of five years.

 

ACCESSING YOUR PERSONAL DATA
You have the right to view the Personal Information we possess about you, as well as to modify and/or rectify it, with certain limitations. Should you wish to access your Personal Information, please reach out to us in writing. The Lime Glo will not impose any fees for your access request, although there may be a nominal charge for providing a copy of your Personal Information. To safeguard your Personal Information, we may need to verify your identity prior to releasing the information requested.

ENSURING THE ACCURACY OF YOUR PERSONAL DATA
Keeping your Personal Information current is a priority for us. We will undertake reasonable measures to confirm that your Personal Information is precise, comprehensive, and up to date. If you notice that the information we have is outdated or incorrect, we kindly ask that you notify us at your earliest convenience so we can revise our records and continue delivering high-quality services to you.

CHANGES TO THE POLICY
This Policy may be updated periodically and can be accessed on our website.

QUERIES AND COMPLAINTS REGARDING THE PRIVACY POLICY
If you have any inquiries or concerns regarding our Privacy Policy, please get in touch with us at info@thelimeglo.com